Term Of Use
~Universal Fine Print and Deal FAQ
These are the universal terms & conditions that apply to every 99DotCom voucher (unless specifically contradicted in the deals fine print):
~ All vouchers are not exchangeable for cash and/or other goods and services.
~ All vouchers are generally non transferable unless stated in the fine print section.
~ Customer must use voucher in one visit.
~ One voucher is valid for one redemption only.
~ One voucher is generally valid for one person only unless stated otherwise.
~ Vouchers cannot be combined with any other offer/promotion unless stated otherwise.
~ No replacement or extension will be given for any expired voucher.
~ Customer is required to present voucher when redeeming offer.
~ Neither 99DotCom nor the retailer is responsible for lost or stolen vouchers or voucher reference numbers.
~ No cash back or credit will be issued for partial redemption of the promotional portion of a voucher.
~ Duplicate use, sale or trade of a voucher is prohibited.
~ Unless otherwise stated at the time a voucher is purchased, voucher price does not include service charges, value added or taxes, which may be charged to the customer separately by the retailer at the time the voucher is redeemed.
FAQ about 99DotCom Discounts
Below are the most frequently asked questions we receive about deals featured on 99DotCom. Unless stated otherwise in The Fine Print section of the deal, these answers apply to all deals on 99DotCom.
Purchasing 99DotCom Vouchers
Q: Can I buy a 99DotCom voucher with confidence?
A: Yes you can. Your credit card details are transmitted by SSL directly to a secure electronic vault. We dont store your credit card number on our servers or anywhere else.
Q: What happens after I purchase?
A: Within a few minutes youll receive an email confirming that your transaction has completed , and 1 from 99DotCom with voucher attached. You just need to present the voucher to the merchants to enjoy the discount.
Q: When can I use my voucher after purchase?
A: You can use the Vouchers immediately unless stated otherwise in the fine print section such as booking is require!
Q: What if I buy as a gift?
A: When you buy a voucher as a gift, just send the promotional code to your friends and get him/her to sms us.
Q: What happens if the discount doesnt reach its minimum number of buyers?
A: All 99dotcom deals does not need to reach the minimum number of buyer to activate.
Using 99DotCom Vouchers
Q: Ive gotten my 99DotCom voucher! How do I use it?
A: Easy. show the printed voucher (either the pdf file or image png format, whichever convinient to you) to the retail outlet and redeem it.
Q: Do I have to use my 99DotCom voucher immediately after purchase?
A: Nope. All 99DotCom vouchers have an expiration date with lots of time for you to redeem them. Please refer to the individual vouchers for expiry date and terms & conditions.
Q: The 99DotCom voucher carries my name. Are my 99DotCom vouchers transferrable?
A: No. 99DotCom vouchers are generally not transferrable. Retailers have the right to check and disallow the redemption of the voucher if the voucher is redeemed by a different person.
Q: The fine print says "Limit to 1 per person" but also says "May buy multiples as gifts." Does that mean I can buy a few and redeem for myself?
A: No. If the fine print says this, you can only redeem one. If you buy more than one then you have to give them away as gifts to other people.
Note: All merchants of 99DotCom.my must comply with Consumer Protection (Electronic Trade Transactions) Regulations 2012. Please follow this link for further information.
