Our Warranty
"A warranty is only as good as the company behind it"
Yes, you don't want to be in a situation where you can't get the service that has been promised!
At WaterFilterMalaysia.com.my, we only send experienced technicians and marketing officers to your door-step to serve you the best.
For any service needed, please provide your contact details and we will contact you within 24 hours or less.
Our promise is as below:
Outdoor P.O.E. with Xsorb
~ 10 Years 1 to 1 Replacement Guarantee on Fiberglass Body (FRP Tank)
~ 10 Years Standard Warranty on Stainless Steel Body
~ 2 (1 + 1) Years On-sites Standard Maintenance Warranty on Multi Purpose Valve (MPV)
Indoor P.O.U.
All our indoor drinking system & water dispenser comes with
~ 2 (1 + 1) Years On-sites Standard Warranty
Bargain Store
All our product in Bargain Store are not returnable nor refundable. Because it is categorise as “Best Buy Item” at warehouse sales price. So do contact us if you have any queries before you make the decision.
Our Warranty Terminology and Terms & Conditions
~ 1 to 1 Replacement Guarantee: We will replace a new FRP body tank if it break during the guarantee period due to manufacturing faulty or any natural causes.
~ Standard Warranty: We provide on-site service without charges, except wear & tear and consumable or replacement filters.
7 Days FREE Trial's Term & Conditions
~ The applicant must be 21 years of age and must be Malaysian
~ The 7 day FREE trial offer only valid in Klang Valley only
~ Successful applicants must take full responsibility to make sure the products are in good conditions throughout the 7 day trial period
~ No cost will be charged to the applicant if for any reason the applicant decide not to buy after the trial period
~ If the applicant buys after this Free Trial there will be no cooling off period. It is considered the applicant have tried the product and are satisfied with the quality
This Warranty Statement was last revised on March 2nd 2015.
